Our technical team was approached by a Fortune 500 company to help them with a Loss on Ignition or LOI/residue reference standard for testing a proprietary material they produce. Their process used a Thermal Gravimetric Analyzer (TGA) and was modified to test their specific materials. Initially we were able to provide them with a reference standard that had somewhat similar properties for them to reference. The company’s product is highly proprietary and initially the customer was apprehensive about sharing further details with our team. Over time, as the customer became more familiar with Alpha Resources® and our personnel, their appreciation for our technical capabilities and confidence grew considerably.